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7-Day Replacement

Returns, Replacement & Refund Policy

Transparent policy for damaged items, defective products, and replacement procedures at Ramjilal Communication.

Last updated: July 2026

1. 7-Day Replacement Guarantee

We provide a 7-Day Replacement Policy for manufacturing defects or items damaged during transit. If your item is DOA (Dead on Arrival) or damaged upon unboxing, notify us within 7 days of delivery.

2. Eligibility Criteria for Replacement

  • Item must be unused and in the original sealed brand packaging with all tags, serial numbers, and accessories intact.
  • An Unboxing Video is recommended upon receiving delivery to process transit damage claims instantly.
  • Software updates, physical damage caused post-delivery, or customer misuse are excluded from store replacements.

3. Refund Process

If a replacement unit is unavailable in stock, a 100% full refund will be initiated back to your original payment account (UPI / Bank Account) within 24 to 48 business hours after the returned product passes quality inspection at our Delhi desk.

Initiate a Replacement / Refund

Contact our support team with your Order ID and photos/videos:

info@ramjilalcommunication.com
+91 76786 19964